I worked first as a Senior Field Service Engineer, then Hardware Development Engineer, then Firmware Engineer, developing the second generation zero-emissions coffee roaster. I managed some of the in-house technical services staff, independently developed and executed the technical training program, and navigated the challenges of sourcing and supporting an ever-changing BOM as a result of the COVID silicone shortages.

As a Firmware Engineer, I worked directly with the Hardware Engineers, Manufacturing Engineers, and Manufacturing Floor, to ensure a dynamic codebase which respected the needs of each.